These terms and conditions are valid for all Hvar Life Tours by Sport Life d.o.o., and are subject to change. The most current terms and conditions at the time of your departure will apply. By using any part of our website or sharing your personal information with us, you are accepting and consenting to the practices described in our Privacy Policy.


1. Deposit

To reserve a trip, Hvar Life Tours requires a non-refundable deposit of € 1000 per person per tour.

 
2. Final Payment

Once a deposit has been received, and your reservation has been confirmed and accepted by Hvar Life Tours, we will send a final invoice. The outstanding balance of the trip is due 60 days prior to the departure date. For reservations made within 60 days of the tour’s departure, final payment is due at time of booking.


3. Late Payment

If final payment is not received 50 days prior to departure, a late fee of € 100 will apply. At 45 days prior to departure, your reservation is subject to cancellation.

 
4. Payment Methods

Payment must be in Euro and can be made by wire transfer or credit card (Visa, Mastercard). A € 50 service fee will be added to the each reservation if you choose to refund a payment and recharge a different credit card.

 
5. Pricing

Prices on Hvar Life Tours website are displayed in Euro per person, are based on double occupancy, and include taxes. Guests who wish to have their own room will be charged a Single Supplement. This supplement varies depending on the tour and can be found on each individual tour page on our website.

The price of the tour is subject to change in the event of unforeseen circumstances and/or changes in the cost of accommodation services. If any surcharge results in an increase of more than 10% of the tour price you may cancel the booking within 10 days of notification of the surcharge and obtain a full refund.

A given price quote is valid for 10 days. After 10 days, quotes are subject to repricing. All prices and quotes are subject to verification by Hvar Life Tours Tours staff.

 
6. Cancellations

You may cancel your trip at any time providing that the cancellation is made in writing by the person who signed the reservation and booking forms. As this incurs administration costs we will retain the deposit and in addition will apply cancellation charges as shown below. The periods before departure within which written cancellation is received and the cancellation charges, shown as a percentage of the total tour price, which will be applied are:


- More than 60 days before departures: only the deposit will be retained (as shown at point 1).
- Between 59 and 30 days before departures: 50% of the Total Tour Price will be charged.
- Less than 30 days from departures: 100% of the Total Tour Price will be charged.
 

We recommend that you take out private cancellation insurance at the time of booking to cover the cancellation fees, if an unexpected circumstance arises.

There are no refunds for services not utilized on the tour.

 
7. Minimum number of guests

The prices of tours are based on a minimum number of participants. If this minimum number is not reached, at least 4 weeks prior to the scheduled departure date Hvar Life Tours will either, cancel the tour and offer a refund in full, or we may propose a supplementary charge to enable said tour to operate, subject to the participant’s agreement.

 
8. General

In the unlikely event that any of our staff is unable to perform their duties due to an accident, illness or other unforeseen event, Hvar Life Tours reserves the right to seek a substitute. All tour participants agree for their image (video & photo) to be used by Hvar Life Tours for any promotional purposes.

 
9. Travel Insurance

It is imperative that you take out adequate Travel Insurance to our reasonable satisfaction. We will require you to let us have evidence of your insurance at least 60 days prior to departure or at the time of booking. Hvar Life Tours reserves the right to terminate your booking if you fail to obtain Travel Insurance cover. Particular care should be taken to ensure that you have adequate cover, in particular for cancellation and emergency repatriation in the event of medical problems.

Hvar Life Tours, it’s agents, officers or affiliates and or suppliers of services in connection with this tour do not assume any liability whatsoever for any injury, damage, death, loss, accident or delay to person or property due to an act of negligence or of default of any hotel, restaurant, company or person rendering any services included in the tour. Further, no responsibilities are accepted for any damage or delay due to sickness, theft, labor disputes, machinery breakdown, government restraints, weather or other causes beyond their control. Baggage and bicycles are at the owners risk throughout the tour. The right is reserved to withdraw or make changes to the tour as may be found desirable for the convenience of the parties and the proper carrying out of the tours.

 
10. Responsibilites

It is compulsory that you carry a valid passport with you at all times. You must also obtain the appropriate visas, permits and certificates for the countries which you will visit during the tour you have booked this is your responsibility. Please be sure that your passport is valid for 6 months after the tour end date.

Hvar Life Tours will not be responsible if you are refused entry to a country because you lack a valid passport, visa or other travel documentation.

The client, after confirming the reservation and paying the deposit, assumes full responsibility to sign and scrupulously observe the following conditions necessary for the tour:

- The chosen trip adapts to the skills, the level of fitness and the state of health of the client; 
- Any specific requests including nutritional restrictions and medical requirements will be announced at least 30 days before the start of the tour; 
- Respect and observance of laws, customs and traditions of the host country and the rights and privacy of other guests, under penalty of Hvar Life Tours to remove anyone who is harmful to the group and the success of the trip; 
- No alcohol is to be consumed between the time of departure and the time of the daily ride ending. Tour Staff have the right to stop a rider from riding if alcohol is consumed during the day which could endanger their safety and/or the rest of the touring group. The Tour Staff also have the right to refuse a rider the right to depart on a ride if they feel they are not fit to do so from excessive alcohol consumption; 
- The use of mobile phones and other devices during cycling trips is not permitted; 
- Guests must respect the highway code of the host country and follow the directions of the guides responsible for the tours;


11. Bike & Helmet

In the event that the customer decides to use his bike, he will be totally responsible for its use and maintenance and will have to ensure that the characteristics and conditions of the bike are suitable to support the type of tour chosen.

In the event that the customer decides to rent the bike with Hvar Life Tours, he will have to accept and sign the rental contract that will be sent to him.

Wearing of helmets is compulsory for all riders. Riders must bring their own personal helmet on tour which meets the safety standards of the country the tour itinerary.

 
12. Limitations of Liability

Hvar Life is not liable for expenses including meals, transportation, or hotel costs that are not specified as included in the trip cost but may be required to get to or from a trip start or end. Hvar Life Tours reserves the right to make route and hotel modifications as necessary to improve the quality of a trip or to accommodate the comfort and wellbeing of guests.

Hvar Life Tours is not responsible for loss of passports, tickets, or other documents, or loss of or damage to luggage, personal property, or other passenger belongings. Given the nature of our trips, you will not always have your luggage with you. Therefore, we urge you to pack carefully and consider leaving valuables at home.

 
13. Others

Hvar Life Tours guarantees that all of its publications are carefully made, but is not responsible for possible printing errors including prices.

Furthermore, in the case of particular food requirements, Hvar Life Tours will make every effort to satisfy all needs without being able to guarantee that all requests are met.

Hvar Life’ s guests will give their permission to take photographs or film recordings of trips for promotional and commercial use, without remuneration now or in the future. The guest agrees to assign all right, title, and interest they may have in or to any media in which their name or likeness might be used to Hvar Life Tours. Guests agree that Hvar Life Tours may use any testimonials regarding services rendered for promotional and/or commercial purposes without any remuneration now or in the future. Hvar Life Tours photography within this website is copyrighted by Hvar Life Tours and may not be reproduced without permission.

 
14. Jurisdiction

To any disagreement and disputes will be judged by the Court of Split (Croatia)


15. Statement for the approval of the use of personal data.

By accepting this statement, in accordance with article 7 of the Croatian Law regarding the protection of personal information, you allow Sport life D.O.O. the collection and further processing of your personal data.


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SPORT LIFE D.O.O. - VAT: HR 69722472952 - AGENCY CODE: HR-AB-21-060336802 - © 2018 Hvar ☆ Life | Triathlon • Bike • Adventure - info@hvar.life